Know exactly what your customers think.Before your competitors do.
Connect Google Business Profile and let Birdify continuously analyze what your customers are saying — detecting problems, surfacing trends and recommending what to fix first.
Wait times spiked Fri–Sat evenings. Add one staff member 6–9pm to lift satisfaction ~11%.
"Best coffee in the neighborhood — service was warm and the pastry was fresh."
For modern operators shaping the next generation of hospitality, retail & care
Your customers are telling you everything.
You just can't hear them.
Google reviews arrive every day. Nobody has time to read them all.
The same complaint appears 40 times, disguised as 40 different ones.
Fixable issues quietly cost revenue for months before anyone notices.
You need signal, not another dashboard demanding your time.
One system. Eight quiet superpowers.
Connect Google Business Profile and let Birdify continuously analyze what your customers are saying.
New Google Business Profile reviews are collected and analyzed throughout the day.
Understand tone, intent and emotion — not just star ratings.
Ratings, topics and branch performance — connected to what customers feel.
Ask anything about your business. Get grounded, cited answers.
A quiet Monday briefing. What changed, what to do about it.
Detect shifts in taste, expectation and behavior before they cost you.
Whispered notifications — only when something meaningful is happening.
Prioritized moves, ranked by urgency and strength of customer feedback.
Your reviews don’t have to wait for a response.
Birdify Agent monitors your Google reviews, prepares personalized responses, and lets you review and publish them directly to Google.
Every review. A response ready.
Google posts a review.
Birdify Agent drafts a reply.
You edit if you want.
You confirm. Then it goes live.
“We waited almost 40 minutes for our order, and no one came to check on us.”
Hi Sofia, thanks for letting us know. We’re sorry about the wait and that no one checked in. We’re reviewing how we cover the floor at peak times and would love another chance to look after you.
- Monitors new Google reviews
- Finds unanswered reviews
- Prepares personalized responses
- Matches the customer’s language
- Lets you edit before publishing
- Publishes approved replies to Google
Ask your business a question.
Birdify analyzes your connected reviews. It remembers context, cites the evidence behind every answer and thinks in recommendations — not raw data.
Your top three priorities this week — ranked by urgency and strength of customer feedback:
Sample data · grounded in 428 reviews · strong signal
Simple. Transparent. Priced to grow with you.
Start with a 7-day Professional trial. A payment method is required, and the trial converts to Professional at $99/month unless you cancel before it ends.
For independent businesses with one location.
- 1 active branch
- Google Business Profile connection
- Birdify Agent
- AI-generated review replies
- AI Advisor
- 50 AI messages per day
- AI review analysis
- Hourly review monitoring
- Daily executive summary
For growing businesses with multiple locations.
- Everything in Starter
- Up to 10 active branches
- Birdify Agent across up to 10 branches
- Centralized reply queue
- 200 AI messages per day
- Branch comparison
- Advanced AI insights
- AI trend detection
- AI recommendations
For multi-location operators and larger organizations.
- Everything in Professional
- Up to 50 active branches
- Birdify Agent across up to 50 branches
- Multi-branch reply management
- 1,000 AI messages per day
- Cross-branch intelligence
- Advanced executive reports
- Priority issue alerts across branches
- Priority support & onboarding
For organizations that need custom scale, security or integrations.
- Everything in Business
- Custom branch limits
- Custom Agent scale
- Custom AI usage limits
- SSO available by agreement
- Custom integrations
- Custom SLA options
- Dedicated onboarding & support
- Custom security / deployment requirements
Questions, answered.
Stop reading reviews. Start understanding customers.
Quick setup. 7-day Professional trial, then $99/month unless you cancel.